Privacy Notice
Effective October 18, 2026. HYPHSWORLD is operated by AMS WEST. This notice explains how information may be handled when you sign in, use the direct music store, purchase downloads, contact support, and use connected HYPHSWORLD services. Additional notices may apply to specific features. Privacy practices should be reviewed when services or providers change.
1. Information associated with your account
Depending on the features you use, HYPHSWORLD may process account identifiers and contact details (including email), login/session information, usernames and profile content you choose to provide, creator submissions, Cool Points and game progress, and records necessary to provide the requested service.
2. Music purchases and downloads
For direct music sales, HYPHSWORLD uses your account identifier, purchased release, order amount, transaction references, payment status, download entitlement and related timestamps to confirm purchases, deliver WAV downloads in My Music Library, prevent duplicate fulfillment, handle refunds and disputes, and support buyers. Stripe provides hosted payment checkout and processes payment information under its own terms and privacy disclosures. HYPHSWORLD's music page does not require you to enter payment card details directly into HYPHSWORLD.
3. How information is used
We use relevant information to authenticate users, operate the website and its games or creator services, deliver purchases and other requested features, provide customer support, secure accounts, investigate misuse or payment fraud, maintain records, and meet legal obligations. Where applicable, we use information for other purposes only as allowed by law and after providing required notice or choices.
4. Service providers and disclosures
The platform uses service providers such as Supabase for authentication, databases and protected file access; Stripe for checkout and payment processing; and hosting or operational providers needed to deliver the website. Resend may be used for transactional email. These providers may process limited information needed to perform their services, according to applicable agreements and their own notices. Information may also be disclosed when legally required, to protect users and systems, or as part of a lawful business transition.
5. Cookies, sessions, and device information
Sign-in features may store browser tokens or session information to keep you logged in. Hosting, security, and integrated services may receive technical information such as IP address, browser/device details, request logs and timestamps. Browser settings can restrict some storage, but doing so may prevent sign-in or download access. Any optional analytics, advertising or tracking technology needs separate disclosure and choices where legally required.
6. Data retention and protection
We retain information for as long as reasonably needed to operate accounts, maintain purchase entitlements, investigate disputes, support users, preserve security, and comply with applicable legal or recordkeeping duties. Retention varies by data type and may continue after an account is closed when legally justified. We use technical access controls intended to protect information, but no internet service can guarantee complete security.
7. Your choices and privacy requests
You may request access to, correction of, or deletion of personal information, or ask about your account and purchases using the support address above. Depending on your location and applicable law, additional privacy rights may apply, including the right to know how data is used, to opt out of certain practices, or to appeal a denied request. We may need to confirm account ownership and retain limited information for purchases, fraud prevention or legal obligations. We will respond as required by applicable law.
8. Children and explicit content
HYPHSWORLD includes entertainment that may carry parental advisory or explicit-content notices. The direct music store is intended for users who can lawfully enter into online purchases. We do not knowingly seek children's personal information for paid music sales without any consent required by law. If a parent or guardian believes a child provided personal information improperly, contact us.
9. External services and international processing
Links to external sites, including Stripe and connected creator services, may be governed by their separate privacy notices. Service providers may process information outside your state or country subject to applicable safeguards and legal requirements.
10. Updates
We may revise this notice as features and legal requirements change, with an updated effective date. Material changes will be communicated when applicable law requires notice or consent. The current version will be posted here.