Purchase, Download & Refund Policy
Effective: October 18, 2026. This policy covers digital music purchases made directly at HYPHSWORLD.com and supplements the general HYPHSWORLD Terms & Conditions. Where applicable law gives you greater rights, those rights take priority.
1. Seller & product
HYPHSWORLD is operated by AMS WEST. Direct music payments are processed for AMS WEST ENTERPRISE LLC. The product listing identifies each release, artist credits, format and price before payment. The initial releases, Money Counter and MULA, are individually priced at US $1.99 each unless a different price is prominently displayed at checkout. Explicit-content labeling may apply.
2. Price, currency & payment
Prices are shown in U.S. dollars (USD). The final checkout total, including any applicable legally required tax, is presented before you authorize payment. Payments are handled through Stripe's hosted checkout. HYPHSWORLD does not ask customers to enter card numbers directly into its music-store page. No subscription or recurring music charge is created by an individual download purchase.
3. Delivery and download help
After Stripe confirms successful payment, the release is added to the purchasing account's My Music Library, where eligible buyers can download the full-quality WAV. Access depends on the same HYPHSWORLD account used at checkout. A temporary delay may occur with payment confirmation. If your payment succeeded but the release does not appear, a download is empty, the file is corrupted, or the wrong item was delivered, contact us at [email protected] with the purchase date, release name and receipt or Stripe payment reference. Do not email your full payment-card number.
4. Personal-use music license
A completed purchase grants the buyer a nonexclusive, nontransferable license to download, store, and listen to the purchased recording for personal, noncommercial use. Copyright, master, publishing and other ownership rights remain with their respective rights holders. Unless separately licensed in writing, the purchase does not authorize resale, redistribution, public upload, streaming-platform redistribution, commercial synchronization, sampling, remix distribution, sublicensing, or use in advertisements or other commercial projects.
5. Refunds, duplicate purchases & failed delivery
Because downloadable music can be retained after access is provided, completed, successfully delivered digital music purchases are generally final, including change-of-mind requests. We will, however, review and provide an appropriate remedy for duplicate charges, a wrong or materially defective file, a purchase that cannot be delivered after reasonable troubleshooting, or unauthorized charges, as well as any refund required by applicable law or payment-network rules. Depending on the circumstances, we may provide a working replacement file or issue a refund to the original payment method. Contact us within 14 days when possible so we can investigate quickly; this requested contact window does not limit statutory rights.
If a refund is issued, related download access may be revoked. Your bank or card issuer determines when credited funds appear. You may also contact your payment provider regarding unauthorized transactions or billing disputes.
6. Accounts, availability & security
Keep your account credentials private. We may temporarily limit downloads to investigate suspicious activity, payment reversals or account misuse. A paid, valid purchase should remain accessible through My Music Library while the service is available; if a technical issue prevents access, contact support for assistance. Nothing in this policy excludes consumer protections that cannot legally be waived.
7. Privacy & support
HYPHSWORLD uses account and purchase details to authenticate buyers, confirm payment, grant downloads, prevent fraud, and resolve support requests. Stripe handles payment-card entry through its hosted payment page. For information on site-wide data practices, consult the HYPHSWORLD Privacy Notice. For purchases, questions, corrections, or refund requests, email [email protected].
8. Changes
We may update this policy for future purchases. The terms disclosed at the time of your purchase govern that transaction, except when a change is required by law. This digital purchase policy applies only to downloadable music; physical merchandise may have different delivery and return conditions.